Privacy

The Privacy Policy for the Legisletter App.

Last Updated: October 2nd, 2026

Introduction

At Legisletter, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains our practices regarding the collection, use, disclosure, and safeguarding of your personal information.

Information We Collect

Personal Information

We may collect personal information such as your name, email address, phone number, and other relevant details when you create an account, request information, or engage with our platform.

Usage Information

We collect information about how you use our services, including your interaction with features, content, and links.

Payment Information

When you subscribe to Legisletter, either on a 3-month or 12-month plan, your payment details are processed by our third-party payment processor, Stripe. Legisletter does not store or handle your credit card information directly. The transaction is managed and secured by Stripe in accordance with their security protocols. For more information about how Stripe handles your payment information, please refer to Stripe's privacy policy, located at https://stripe.com/privacy.

How We Use Your Information

We use the information we collect to:

  • Provide and maintain our services
  • Personalize your experience
  • Send you updates, marketing materials, and relevant notifications
  • Analyze and improve our services
  • Comply with legal obligations and protect our rights

Advocate Data

All data, including but not limited to personal information and supporter lists (opted-in advocates who have utilized Legisletter technology), stored by you on our platform remains exclusively yours.

Legisletter will not access, use, or share this data with any third party without your explicit consent, except as described below or as required by law.

Sharing with Legislators: When you use our platform to facilitate communication with legislators (e.g., sending letters on behalf of your advocates), we share the relevant advocate data (such as name, address, and message content) with the intended legislator. This sharing is done solely for the purpose of delivering the communication and is considered part of our core service.

Sharing with Our Clients: Clients who subscribe to Legisletter services and deploy grassroots political campaigns through our platform only receive advocate data specifically generated from their own campaigns. This includes information such as email addresses and contact information of advocates who have opted into their campaigns. This selective sharing enables clients to effectively manage and engage in advocacy efforts. Advocates are encouraged to review our clients' privacy policies to understand how their personal information may be used.

Campaign Communications Consent: When you submit a letter through our platform:

  • Your information is shared with the relevant legislators to deliver your message (this is required for the service)
  • Email updates from the campaign organizer are opted-in by default (you can uncheck this option)
  • SMS/text message updates require explicit opt-in (unchecked by default)
  • Physical mail (printed letters mailed to legislators on your behalf) requires explicit opt-in (unchecked by default). When you opt in, your full home mailing address is included as the sender's return address on the printed letter, exactly as it would be on a letter you mailed yourself.
  • If you submit a letter but opt out of campaign communications, your contact information will only be used to send your letter to legislators and will not be used for marketing purposes
  • You can unsubscribe from campaign communications at any time

Physical Mail Service

When you opt in to physical mail delivery, we use a third-party print-and-mail vendor (Lob, Inc.) to print and mail your letter via the U.S. Postal Service. Specifically:

  • We share your name, full mailing address, the recipient legislator's office address, and the letter content with Lob solely to print and mail the letter
  • Lob is a U.S.-based service provider bound by their own privacy practices (Lob's Privacy Policy) and acts as our sub-processor under this Policy
  • Your address appears on the printed letter and the outer envelope as the return address, exactly as it would on a letter you mailed yourself — this is required by USPS and standard for any mail
  • We do not retain a copy of the printed PDF — Lob renders and discards it as part of their workflow
  • Consent is granted per submission. The physical-mail toggle on each campaign form controls whether that specific letter is printed and mailed. Your preference is remembered for future submissions, but you can change it at any time by toggling it off on your next submission, or by contacting us at support@legisletter.org to update your stored preference
  • Letters that have already been printed and handed to USPS cannot be recalled (they're physical mail in transit)

Other Uses: We may also use advocate data in an anonymized and aggregated form for internal analysis and service improvement. This data will not be identifiable to any individual.

Petitions

When you sign a petition through Legisletter, your signature associates you with that petition and the position expressed in it.

Information we collect

  • Your name and email address
  • Your address, on petitions that ask for it. We use it to determine your ZIP code and congressional district
  • Your organization or position, and a comment, if you choose to provide them
  • Information used to confirm your signature and prevent abuse

How your signature is displayed

  • Your name appears on the petition as your first name and last initial, or as your full name if you choose to sign with it
  • If you sign with your full name, any organization or position you provide appears beside it
  • A comment you provide may appear on the petition next to your name
  • Your email address and street address are never displayed publicly

Some petitions display a map of where signers are located. You appear on it as an anonymous dot for your general area, not at your address. The map does not show your name or your precise location.

Petition organizers and recipients

The organization running a petition receives your name, your organization or position, your city, state, ZIP code and congressional district, your comment, and the date you signed. It does not receive your street address.

A petition may be delivered to legislators, government agencies, companies, or other named recipients together with a list of signers. You appear on that list the same way you appear on the petition: by your full name and any organization or position you provided, or by your first name and last initial.

Email and communications

  • We use your email address to confirm your signature and to send messages about the petition you signed
  • Email updates from the petition organizer are opted-in by default. You can switch this off on the confirmation screen immediately after you sign
  • If you opt in, your email address is provided to that organization for those updates
  • You can unsubscribe from those communications at any time

Verification and service providers

We use email confirmation and address verification to authenticate signatures, prevent duplicate submissions, and protect petitions from abuse. Where a petition requires confirmation, your signature is counted when you sign, and your name is listed once you click the link we email you.

We use service providers for address verification and email delivery. These providers process information on our behalf solely to provide those services.

We retain a one-way transformed identifier derived from the internet address used to sign, for fraud and abuse prevention. We do not retain the original internet address.

Removing your signature

You can request removal of your signature by contacting the petition organizer or Legisletter at support@legisletter.org. We will remove the signature from the petition and from the signer records we control. We cannot recall copies of a petition that have already been delivered to a recipient.

We retain petition information for as long as reasonably necessary to operate the petition, maintain appropriate records, prevent abuse, and meet our legal obligations.

Analytics and Advertising

Legisletter runs two kinds of pages, and they are measured separately.

Campaign, petition and supporter pages. These are the pages our Clients publish and their supporters use to send a letter, sign a petition or submit a comment. We do not use Google Analytics, Google Ads tags, Meta Pixel or any other advertising technology on these pages. Supporters are not tracked for advertising, and their activity on a Client's campaign is not shared with advertising networks.

Campaign and petition pages use Plausible Analytics, a privacy-focused tool that we serve from our own domain. It counts visits and completed actions in aggregate so a Client can see how a campaign or petition is performing. It does not use cookies, does not collect personal data and does not follow a visitor from one site to another.

Our own website. On legisletter.org, including our marketing pages, blog, bill pages and legislator pages, we use Google Analytics, Google Ads and Meta Pixel to understand how people find Legisletter and to measure our own marketing. These technologies may use cookies. They apply to visitors to our website, not to supporters taking action on a Client's campaign.

Tools embedded on a Client's website. When a Client embeds a Legisletter campaign or petition on their own site, we add no advertising technology to it. Any analytics or advertising on the surrounding page belong to that Client and are covered by their privacy policy.

Third Party Data Services

We do not sell or rent your personal information to third parties for their marketing purposes without your explicit consent.

Opting Out: You can opt out of analytics and advertising on our website at any time using the privacy preferences below. When you opt out:

  • Google Analytics will stop tracking your visits and Tag Manager will not load
  • Meta Pixel will stop collecting data for advertising purposes
  • Plausible Analytics will stop counting your visits
  • Your preferences are stored locally and respected across all visits

For California residents: You have the right to opt out of the "sale" or "sharing" of personal information under the California Consumer Privacy Act (CCPA). Use the privacy preferences below to exercise this right.


When We Act as a Service Provider

When organizations ("Clients") embed Legisletter tools on their websites, we act as a data processor/service provider on their behalf. In this capacity:

Our Role

  • We process personal data solely on behalf of and under the instructions of our Clients
  • We do not determine the purposes or means of processing advocate data
  • Our Clients remain the data controllers for their advocates' information

Our Commitments

  • We will process data only as instructed by our Clients
  • We will assist Clients in responding to data subject requests (access, deletion, opt-out)
  • We will delete or return all personal data upon termination of services
  • We maintain appropriate technical and organizational security measures
  • We will not sell or use Client advocate data for our own purposes

Data Subject Rights

When you interact with Legisletter tools embedded on third-party sites:

  • The website owner (our Client) is the primary data controller
  • Rights requests should be directed first to the website where you submitted your information
  • We will honor all verified requests forwarded by our Clients within 30 days
  • You may also contact us directly at support@legisletter.org

Client Obligations

Our Clients are responsible for:

  • Providing their own privacy notices
  • Obtaining necessary consents
  • Forwarding data subject requests to us
  • Ensuring lawful basis for data collection

Your Choices

You have the right to access, update, or delete your personal information held by Legisletter. To do so, please log in to your account and navigate to the "Account Settings" section. There, you will find options to view, modify, or remove your data. If you encounter any difficulties or prefer to manage your information through alternative means, you can reach out to our support team at support@legisletter.org.

Additionally, you can opt out of receiving marketing communications from Legisletter at any time. Simply click the "unsubscribe" link at the bottom of any marketing email or contact us directly to update your preferences.

Users Outside of the United States

Legisletter is designed to facilitate communication exclusively with United States legislators. Therefore, while our platform facilitates the sending of emails to U.S. legislators, it requires users to be U.S. citizens or residents to ensure compliance with legal and regulatory requirements specific to U.S. legislative advocacy. Users residing outside of the United States or who are not U.S. citizens may not be eligible to use our service for sending communications to U.S. legislators.

Security

Legisletter commits to maintaining the highest level of data security. All client data is encrypted both in transit and at rest using AES and TLS protocols, ensuring robust protection. Additionally, all data is stored and processed exclusively within the United States, adhering to stringent data protection and privacy standards. We adhere to all applicable federal and state laws governing the protection of personal information. Updates to our security protocols will be communicated through official channels and documented in our ongoing security updates.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

1-628-313-5303
support@legisletter.org

Legisletter, LLC
2261 Market Street Ste 10839
San Francisco, CA 94114

Governing Law

This Privacy Policy is governed by the laws of the State of California, without regard to its conflict of laws principles.